Frequently Asked Questions

MINDA Sales test has been created for you who work with customers, either in sales or customer service, and wish to improve your self-knowledge.

The test examines what kind of personality competencies and traits connected to them a salesperson has, compared to other salespeople. The traits examined are the kind which are usually emphasized in salespeople.

The test only examines you as regards the traits emphasized in sales and customer service. These traits are a part of your personality, but they won’t tell about your personality as a whole. The purpose is to identify your own natural strengths and development areas in situations related to sales and customer service.

The test is based on the most researched and valued (Psychologists, researchers, HR experts) personality theory and method called BIG 5.

By understanding your personality better, you can more identify your natural ways to interact and think in sales related situations.

As a result of the test, you will get your Sales Capital -profile which helps you to understand your strengths and possible needs for improvement even better than before. It is quite possible that you will also discover new strengths  in yourself.

The more you understand yourself, the better you can and know how to be yourself in different customer and sales related situations.

As a sales person

You will identify your strengths and find out what your development areas are. This way, you can affect the load capacity of your work playing to your strengths more often, and concentrate on developing only those things that have an effect. If you have questions about some sector of your answers, ask your collegues or friends if they can identify you from the results. Often another person can verify or specify the test result.

As a non-sales person

Many tasks include customer meetings and affect customer experience even if you wouldn’t be measured by sales. In such a case, it is good to know your most characteristic ways to act in social situations also from the point of view of sales and customer service.

After you have taken the test, you will receive to your email a personal username and password with which you can log into your MINDA pages. On the pages, you will find the Sales Capital profile created for you based on your answers.

Your Sales Capital profile includes an introduction and the most important instructions for interpretation, in addition to your results. On the pages, you will also find further instructions for interpretation, along with some tips.

Answer the questions which you will be asked when taking the test honestly and without overthinking how your answers might seem to others. If you exaggerate or belittle, your answers may become biased and you won’t get the right picture of yourself as a salesperson or an expert. No one will be able to read any specific answers to any specific questions, so you can answer the statements exactly the way you truly think.

This is not an evaluation, so you cannot win or lose in this survey. The more honest you are, the more you gain from taking this test.

The biggest risk is that you won’t recognize yourself from the test results. The biggest reason for that is ”overthinking” when taking the test or, ot the other hand, carefree typing of answers. So you should take your time when answering the statements, but also avoid thinking too much. Often the first answer that comes to mind is closest to what we really think.

The competencies (Empathy, Focus, Hunger, and Tenacity) build on the so called five-factor i.e. Big Five model that is based on psychological trait theory, and the combinations of sub-traits belonging to them. The metric also includes some scales outside the five-factor model.

These include two motivation metrics concerning focus and hunger, a scale measuring a person’s flaunting (the need to flaunt, social boldness, seeking for social situations and being the center of attention in them), which provenly affects sales success, and the so called impression management scale which measures a person’s tendency to present a positive or desirable impression of themselves.

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